SereneLife SLPAC105W.5 Portable Air Conditioner - 10,000 BTU WiFi-Enabled Compact AC Unit with Built-in Dehumidifier & 3 Fan Modes - Includes Window Mount Kit for Home, Office & Bedroom Cooling - White

12,000 BTU Unit - This is the 3rd floor model air conditioner I’ve purchased and I love it. The packaging was very sturdy. Heavy cardboard box, thick styrofoam padding and nylon straps outside the box protected the unit which was delivered in perfect condition. Unpacking was a breeze. One of the things I love about this unit is the exhaust hose is a heavy, more rigid plastic material that easily snaps into the unit. Other units like this came with flimsy exhaust hoses that needed to be stretched over the exhaust port. I always ended up buying heavier hoses and attaching them with large steel “worm” clamps. Not necessary with the SereneLife unit. The window insert is not as tall as others so it allows more visibility out the window but because of the size and characteristics of my window I had to raise it with a 1” board cut to fit the sill. I also had to trim about 4” from the slide out part for it to fit in my sill. Not a big deal. Took me a minute with my table saw but could easily be done with a hand saw. On a positive note, if you have a very wide window this will fit with no extra work. Also there is a tab to lock the slide expander j to place. I’ve never seen this on previous units. A convenient feature. Now to the important stuff - cooling the house… The unit easily cools my L-shaped living / dining room area as well as the attached kitchen. That’s about 1000 sq ft.. I do have 2 ceiling fans running at slow speed to help circulate the cool air. It is MUCH quieter than previous units I’ve owned. There is a feature that allows the cool air directors to slowly oscillate up and down. I don’t use it but you may find it beneficial. It has a sleek appearance that is aesthetically pleasing. The price was very reasonable for such a powerful, effective air conditioner. Now I’ll mention a few negative issues… 1. There is no screen to cover the outside end of the exhaust port. Depending on where your window is critters and debris can easily find its way into the hose. I’m going to make a screen cover for it. 2. The remote is pretty flimsy and there is no display. My other units had remotes that displayed the same info that is in the unit display. Also the lettering of the functions of the remote buttons is really tiny. 3. As stated, the window unit is very low profile and very wide. Depending on the design of your window you may have to raise the window insert and/or trim the width of the slide expander. All easy things to do but know that it’s possible. All and all I’m very pleased.